SPOON HOTEL

Address 19 Nguyen Van To, Hoan Kiem Dist., Hanoi, Vietnam    Hotline (+84) 2432 123 000 - (+84) 988 573 660 73660

FAQ's

Q. Where is theSPOON HOTEL located?
A. Its location is ideal. It is in the heart of the historic Old Quarter of Hanoi, surrounded by local restaurants and coffee shops, clothes and souvenir shops, and very close to the French Quarter. It’s only a five minute walk to local banks, a super market, Hoàn Kiếm Lake, Ngọc Sơn Temple, St. Joseph’s Cathedral, Thang Long Water Puppet Theatre, Prison Museum, and local bus station. Five minutes farther, you’ll find the Dong Xuan Market/Night Market and Viet Nam Airline shuttle bus. Add another five minutes and you’ll be at the Temple of Literature, Fine Art Museum, Ho Chi Minh Complex, One Pillar Pagoda, Hanoi Flag Tower, and Hanoi Citadel. In short, the SPOON HOTEL is in the center of Hanoi’s lively activity and rich culture.
 
Q. Does the SPOON HOTEL have an elevator?
A. Yes, it does. 
 
Q.How many floors does it have? How many rooms does it have?—single, double, etc.?)
A. There are 8 floors and there are 18 rooms including single,double,twin and family rooms.

 Q. How far from the airport to the hotel?
A. It is 40km (25 miles) from Noibai Int’l Airport. We are in the very center of Hanoi’s Old Quarter.

Q. How much does it cost for the airport transfer service?
A. The hotel offers private airport pickup service at the cost of 18USD/4 seat private car or 15USD/2ways.

Q. Is every room equipped with free internet access?
A. Yes. There is free WIFI service in all rooms.
 
Q. Should I book the tours that I like in advance?
A. Yes. It is highly recommended to secure best transportation and hotel arrangements, etc., especially in the peak holiday season.

Q. Can I book tour,bus ticket,train ticket or airplane ticket with you?
A. Yes, we are also a travel agency & tour operator. We can organize any kind of transportation and local tours for you with a high quality and a fair price. Please feel free to drop us an email for more information.Your happiness is our goal.

 Q. Can I leave the luggage at the hotel when I am traveling?
A. Yes, the hotel offers luggage storage service free of charge.

Q. Why should I choose the Spoon Hotel?
A. Because of its perfect location, elegant boutique design with different room types, state-of-art facilities, and outstanding service by professional team of experienced staff and management.
 
Q. How can I contact the hotel or reserve a room online?
A. All inquiries and bookings can be made by emailing us at our official website booking@spoonhotel.com

Q. How can I secure my advance booking?
A. We require 50% of the total amount as deposit or 1 room night at least. The balance will be settled upon your arrival. After receiving it, we proceed with all the bookings and send you final confirmation as soon as possible.
 
Q. Can I make a hotel booking online?
A. Yes, via our official website at www.spoonhotel.com